Privacy Policy
PRIVACY POLICY
Last updated: July 31, 2026
Scope
This Privacy Policy explains how Tian Crystal collects, uses, shares and protects personal information when you visit tiancrystals.com, create an account, place an order, subscribe to emails or contact us.
Tian Crystal is operated by Hebei Shuoche Network Technology Co., Ltd..
Information We Collect
- Name, email address and account information;
- Billing and shipping address;
- Order, product, payment-status and transaction information;
- Customer-service messages and return requests;
- Device, browser, IP address and cookie information;
- Pages viewed, searches, cart activity and checkout activity;
- Referral, analytics and campaign-performance information;
- Email-subscription preferences.
Payment credentials are generally processed by payment providers such as PayPal and are not stored directly by Tian Crystal in full payment-card form.
How We Use Information
We use information to operate and secure the website; process payments, orders, shipping, tracking, returns and refunds; provide customer service; detect fraud and security risks; maintain accounts; improve products and website performance; measure traffic and campaigns; send permitted marketing emails; and comply with legal, tax and accounting obligations.
Cookies and Analytics
We use necessary cookies to support security, language, currency, account, cart and checkout functions. The website currently uses Google Analytics to understand website traffic and interactions. Google and other service providers may process device information, IP address, cookie identifiers and activity data under their own privacy terms.
Meta Pixel and TikTok Pixel were not detected as active during the current policy review. If additional advertising or analytics technologies are enabled later, this policy and the cookie disclosure should be updated.
Email Marketing
Customers may voluntarily subscribe to Tian Crystal emails and may unsubscribe using the link provided in an email or by contacting us. Transactional messages about orders, payments, shipping, security or customer service may still be sent when necessary.
How We Share Information
We may share information only as reasonably necessary with UEESHOP and ecommerce hosting providers; PayPal and payment services displayed at checkout; 4PX and logistics providers; Google Analytics; email-delivery and customer-support providers; fraud-prevention, security, accounting, legal and professional advisers; and authorities where disclosure is legally required.
We do not sell personal information for money. Certain analytics disclosures may be treated as “sharing” or targeted advertising under some privacy laws, and eligible users may request applicable opt-out rights.
International Processing
Because Tian Crystal sells internationally and uses service providers in different regions, personal information may be processed outside the customer’s country. Where required, we use reasonable contractual, organizational and technical safeguards.
Data Retention
We retain personal information only for as long as reasonably necessary for order fulfillment, customer support, fraud prevention, accounting, tax, legal compliance and dispute resolution.
Your Privacy Rights
Depending on location, customers may have rights to request access, correction, deletion, restriction, objection, withdrawal of consent, data portability, marketing opt-out or other legally available privacy choices. We may need to verify identity before completing a request.
Children
The website is not directed to children under 18. We do not knowingly collect personal information from children without legally valid parental or guardian authorization.
Security
We use reasonable administrative and technical measures to protect personal information. However, no online system or method of transmission can be guaranteed completely secure.
Changes
We may update this Privacy Policy when website functions, service providers or legal requirements change. The updated date will appear at the top of this page.
Privacy Contact
Email: tiantianquan0406@gmail.com
Room 901, Unit 2, Building 10, Zone L, Jingyueyuan, Huijuncheng, Xisanzhuang Township, Xinhua District, Shijiazhuang, Hebei Province, China.
